PRIVACY POLICY

1. WHO WE ARE

This website is owned and operated by Narúah.

Address: [Dirección postal]
Email: naruah@naruah.com
Teléfono: [Optional]
NIF/CIF / IVA: [Optional]

2. WHAT PERSONAL DATA WE COLLECT

We may collect the following information when you use our website:

• Name
• Email address
• Telephone number
• Invoicing or shipping address (if orders are placed)
• IP address
• Browser and device information
• Information submitted through contact forms or newsletter subscriptions.

3. HOW WE USE YOUR DATA

We use your data to:

• Respond to enquiries
• Provide the requested services or products.
• Process orders and payments
• Send administrative communications.
• Send marketing communications by email (only with your consent where required by law)
• Improve website performance and user experience.
• Comply with applicable legal obligations

4. LEGAL BASIS FOR PROCESSING (GDPR)

We process personal data on the basis of:

• Your consent
• The performance of a contract.
• Compliance with legal obligations
• Our legitimate interests in operating and improving the website

5. COOKIES

This website may use cookies and similar technologies to:

• Remember user preferences.
• Analyse website traffic.
• Enable essential website functionality.

You can manage or disable cookies through your browser settings. Where required by law, a cookie banner will request your consent before placing non-essential cookies.

6. DATA TRANSFER

We do not sell your personal data. We may share it with trusted service providers who help us operate the website, such as:

• Web hosting providers.
• Payment processors.
• Email marketing platforms.
• Analytics providers.

These providers are required to protect your data and use it only for the agreed purposes.

7. INTERNATIONAL TRANSFERS

Si algún proveedor de servicios está ubicado fuera del Espacio Económico Europeo, nos aseguraremos de que existan garantías adecuadas, como las Cláusulas Contractuales Tipo aprobadas por la Comisión Europea.

8. DATA RETENTION

We retain personal data only for as long as necessary for the purposes described above or for the period required by applicable law.

9. YOUR RIGHTS

Under the GDPR, you have the right to:

• Acces your personal data
• Correct inaccurate data
• Request the deletion of your data
• Restrict or object to the processing of your data
• Request data portability
• Withdraw your consent at any time
• Lodge a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es)

To exercise your rights, you can contact us at naruah@naruah.com.

10. SECURITY

We implement appropriate technical and organisational measures to ensure the security of personal data and to protect it against unauthorised access, loss, misuse, alteration, or disclosure.

11. CHANGES IN THIS POLICY

We reserve the right to update this Privacy Policy from time to time. The revised version will be published on this page, indicating the new “Last updated” date.